Effective Communication Skills; A Comprehensive Guide


Communication is the exchange of ideas and meaning between two persons or groups. it can be through words, the way we stand, the tone of our voice, the way we look, any behaviour that we use to express etc. There is a message in communication, the effectiveness and completeness of communication takes place when the receiver receives exactly the same message which is being sent to him or intended by the sender. One can communicate through a variety of ways such as verbal non-verbal etc.

At its essence, social work is about human connections, advocating for marginalized communities, and providing support to individuals and families facing adversity. Effective communication forms the bedrock upon which these endeavors stand. It’s the tool that enables social workers to understand the diverse needs  of the people they work with, navigate complex situations, and collaboratively chart a path towards sustainable solutions.